Pear Health Labs, Inc.
Purpose of Policy
Last Updated: April 24, 2023
What Information Do We Collect?
Each time you provide or transmit information to us via the Service, Pear may obtain and collect personal information about you, including, but not limited to, your name, address, email address, and other contact information, date of birth, height, weight, gender, health related information, training data (including, without limitation, calories burned, distance traveled, heart rate), location data if enabled (including, without limitation, GPS coordinates traveled, cellular tower identifications, Wi-Fi access points, altitude, and any other information provided by your mobile device or computer), workout routines, text, audio, images, videos, information transferred to the Service and any other content that you may submit to us, if any, including without limitation, any information you authorize us to import or export to or from select social networking and other websites operated by third party companies (“personal information”).
We may also collect information about your IP address, browser type, cookie identifiers, Internet Service Provider, referring and exit page, operating system, clickstream data, the type of mobile device you use, your mobile device's unique device ID, and your mobile operating system (“Internet Activity Data”). We may track information regarding your use of our Site or App, including but not limited to, which classes you have taken, and timestamps associated with your use of our Service. We also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and users.
What Information Do We Not Collect?
Payment information, including without limitation, debit/credit card and/or bank account information, for purchases processed by our third party payment processing service; such information is not collected by us and is subject to the privacy policies of the payment processing service.
How Is Information Collected?
Each time you provide or transmit information to us via the Site or App, Pear may obtain and collect personal information about you. For example, and without limitation, we may collect such personal information from you when you create a user account on the Site or App or when you contact our support team. If you subscribe to Pear through an enterprise partner, such as an employer or other third party, we may receive personal information about you from that partner. As you interact with our Site, we may automatically collect Internet Activity Data about your equipment, browsing actions and patterns, through cookies and other similar technologies.
Cookies, Web Beacons, and Other Similar Technologies
Our Service is not directed to children under 13 (or under 16 for individuals in the European Union). We will never knowingly collect any personal information about children. If Pear obtains actual knowledge that it has collected personal information about a child under the age of 13 (under 16 in the EU), that personal information will be immediately deleted.
How Do We Use Your Personal Information?
We may partner with advertising networks and other advertising serving providers ("Advertising Providers") who serve ads on behalf of us and others on non-affiliated websites or mobile applications. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your visits to this site and elsewhere over time.
You may visit www.aboutads.info to learn more about this type of advertising and how to opt-out of this form of advertising by companies participating in the Digital Advertising Alliance ("DAA") self-regulatory program. Note that electing to opt-out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. In addition, note that if you use a different browser or erase cookies from your browser, you may need to renew your opt-out choice.
Apple Health Information
In order to provide our Service, such as recommending classes you may enjoy, we may read and/or write data to the Apple Health database on your Apple device with your consent. We will not use this information for marketing or advertising purposes or share it with third parties.
You may "opt-out" of receiving marketing or promotional communications from us at any time. Contact us at email@example.com to unsubscribe.
We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from Site visitors and App users. We likewise require that our vendors who process data for us, some of whom are located outside of the United States, take appropriate measures to secure data. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
Personal Information Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
How to Access Your Information
If you would like to access, update, or delete any information we have about you, or exercise any right you might have, please send an email to firstname.lastname@example.org with your request.
GDPR Data Subject Rights
Access, Deletion, Correction & Portability Rights Regarding EU Personal Information. You can verify your contact information is accurate, complete, and up to date and modify your privacy preferences (including opting-out of receiving certain types of communications) by logging in to your account and going to your account preferences page. In addition, you have the right to access your personal information, request that your personal information be deleted, that any errors are corrected, and to have the information transported to another location in a commonly used machine readable format. Any such request should be made by email to: email@example.com. We are committed to respond to a request for access, deletion, correction or portability promptly but in not more than thirty days.
You may contact us by mail at Aaptiv, 20371 Irvine Avenue, Suite 120, Newport Beach, California 92660, or by email us at firstname.lastname@example.org.