PEAR HEALTH LABS TRUST CENTER

Your health journey is personal. Your privacy is protected.

PEAR® and Aaptiv® are built on a foundation of rigorous security. We protect your information with industry-leading security so you can focus entirely on what matters: your health.

OUR DATA PHILOSOPHY

How we treat your data

We know that sharing your daily habits—like your sleep, movement, and wellness—is a big deal. Our philosophy is simple: we treat your data with the same care and respect that we treat your health. Here is our promise to you:

Your data works for you.

We are in the business of helping you move better and live healthier. Your sensitive health metrics are used to power your experience and personalize your routines, rather than being packaged for data brokers.

AI that works only for you.

Your private health data is used to personalize your daily guidance. We do not use your identity and health metrics to train third-party, public AI models.

You are in control of your journey.

An informed companion follows your lead. You choose if and when to connect your wearables, and you can request a download or deletion of your data at any time.

ENTERPRISE-GRADE SECURITY & COMPLIANCE

How we keep your information safe

We hold ourselves to the highest technical standards in the healthcare industry to ensure your data is locked down, encrypted, and compliant.

Rigorous Frameworks

Our systems are designed in alignment with HIPAA and the SOC 2 framework, and we continuously evaluate our security posture to keep your data locked down and encrypted.

Anonymized Expert Partnerships

Our adaptive coaching is rooted in established movement and wellness research. When we collaborate with expert partners to refine our technology, any shared usage data is tokenized and anonymized, separating the data from your personal identity.

End-to-End Encryption

Your health data is encrypted at every step—both when it is stored on our servers and when it is traveling to your device.

Need the technical details?

Whether you are a user wanting to know more, or an enterprise partner requesting our compliance reports and security roadmap, our team is here to help. security@pearhealthlabs.com

QUICK LINKS

Have more questions?

We believe in transparency and open communication. Check out our full policies below.