Renew Active FAQs

To find your Renew Active® Confirmation Code, call the Customer Service number found on the back of your insurance ID card.

To get Support with the App - Send an email to renewactivesupport@pearhealthlabs.com; or Call: (619) 431-2335

Yes! Take the app on a walk with your friends or workout together at home by casting one of the balance, flexibility or strength classes to your TV.

Your coach will demonstrate each exercise in detail. You can always pause your workout and rewind to see the exercise move performed again.

The app uses your performance and compliance data to adapt your training plan to improve your overall fitness level and allow you to continue doing what you love! You can share your data with your doctors and track your progress.

The app is a highly secure environment that is HIPAA Compliant, GDPR and CCLPA Compliant, we operate on OWASP Security Standards and we conduct regular security audits and scans.

The training plans are specifically designed and personalized just for you. The app takes into account what equipment you have access to. You will not be given an exercise that has equipment you don't have.

Before you start your workout, check the list of equipment to see what you need before beginning. Your coach will also tell you what you need at the beginning of the workout. You can always pause the workout to gather what you need, set up and then resume the workout.

The app is FREE and exclusive for UnitedHealthCare® Renew Active® Medicare members! All you need is your Renew Active Confirmation code. If you don't have it already, you can call the Customer Service number on the back of your insurance ID card.

The app uses your biometric data and PEAR Training Intelligence® AI engine to prescribe a training plan that is personalized just for you. Following a fitness training plan will help lower your risk of falling, certain diseases and allow you to keep doing what you love longer!

This app is for UnitedHealthCare® Renew Active® Medicare members who:

1. Had a doctor recommend they begin an exercise program
2. Want to get active and don't know where to begin
3. Are already active and want to stay active

4. Actively aging runners looking for new challenges

This app is for anyone who wants to increase their activity levels, flexibility and balance. It's easy-to-navigate platform makes getting active and staying active both easy and fun! The app prescribes a hyper-personalized training plan that is specific to you.

Here are a few more reasons why you should use the app:

1. Has your doctor talked with you about exercise lately? If so, this app can and will help
2. Exercise has many benefits, here are just a few:
   i. Can decrease your risk of falling
   ii. Make you stronger so you can continue enjoying the activities you love
   iii. Keep you independent and help you live longer
   iv. Improves cognitive function
   

   v. Can improve mental health

First and foremost, if you think you are at risk of falling, contact your doctor and make an appointment. According to the CDC, one out of every four Americans over the age of 65 falls each year, but less than half tell their doctor. In addition, the CDC recommends doing strength and balance exercises to strengthen your legs to improve your balance which can prevent you from falling.

The CDC recommends at least 150 minutes a week of moderate intensity exercise such as walking for 65+ aged adults; including two days a week of muscle strengthening and balance exercises. According to the CDC, being active as you age decreases your risk of falling, improves your balance and flexibility, and allows you to continue doing the activities you love on a daily basis. PEAR for Renew Active is here to help you lead a healthier and happier life!

The PEAR for Renew Active app is designed to allow you to take your workout anywhere. The easy-to-use interface and fully guided workouts make the mobile experience interactive and fun.

The ability to play your workouts directly on your TV is coming soon. Click here to subscribe for updates.